Case Study Outline
OUTLINE AND REQUIREMENTS
The purpose of this task is to create a rich understanding of cultural behaviour in the workplace using primary data from local organisations and applying cross cultural theory.
Teams should choose an organisation to research that they can easily access, such as one of their employers, to collect research data associated with cross-cultural issues in this workplace.
The organisation must be approved by the lecturer before data is collected.
Teams are required to conduct a minimum of three semi-structured personal interviews or a focus group of at least three participants (not students) to discuss management issues that have arisen based on cultural encounters at work. The interviewees should be of the same culture (e.g., all Emirati) and be working with people from a different culture (e.g., Australian). Team members should choose interviewees that are from a completely different culture to their own to maximize their learning.
This data must be collected under research conditions. Refer to material provided in class regarding confidentiality.
All the team members need to analyse the data collected from interviews/focus groups and identify the key issues. These issues may revolve around a specific incident, or a set of patterns of behaviour, which must be consolidated in the findings.
Teams must then use theories introduced in class only to explain the issues; for example, if communication difficulties are identified you may use the concept of high and low context. Include figures, tables or analysis, as appropriate.
Findings should be critiqued, that is you should consider the possible cultural reasons for what your interviewees told you.
Finally, teams must provide recommendations for resolving the issues they have discussed using theories and concepts introduced in-class.
Style: Academic language is required, so avoid contractions (e.g., don’t and can’t) and slang.
To avoid bias and ambiguity, do not use he, his or him as a generic pronoun. Instead use gender inclusive language, such as he or she and him or her, or make the sentence plural, if you are writing about people in general.
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