Project success criteria

Project success criteria 150 150 Affordable Capstone Projects Written from Scratch




Week 5Assignment


Yang Zhou

Submitted in Partial Fulfillment of the Requirement of PJM 6005


Instructor: Linh Luong

Northeastern University – College of Professional Studies














In order to build a new factory for its new manufacturing facility in the United States, Consumer Product Manufacturing Company did a 28-state research for identifying a great and realistic site. The company decide to complete the factory with an ambitiously aggressive timeline of 1 year, 475,000 square feet of size, $60 million of budget, to provide the company with organizational consolidation, an additional platform, lean manufacturing capability, overhead reduction, and capacity with exceed of $12 million saving per year. In order to accomplish this ambitious plan, the paper shows the requirement matrix, work breakdown structure with dictionary, and the success criteria which ensure the project runs clearly within scope, time, cost, and quality constraints.















Work Breakdown Structure (WBS)

Work Breakdown Structure dictionary (WBSD)

1     New Manufacturing Facility  
  1.1   Planning  
    1.1.1 Resource Allocation Align major deliverables with contracted workers, rentals, purchases, etc.
    1.1.2 Logistics Organize the transportation of equipment from one facility to another, transition of operation, etc.
    1.1.3 Schedule Plan out schedule of entire project based off of resource and logistic analysis
    1.1.4 Budget Align budget to schedule, logistics, and resources
  1.2   Construction  
    1.2.1 Foundation/Framing Construction of the foundation of building and framework of structure
    1.2.2 Utilities Installation of HVAC, electrical, plumbing, fire sprinklers, and other necessary utilities.
    1.2.3 Interior/Exterior Finish Sheetrock, carpeting, paint, and other finishing and aesthetic features
    1.2.4 Inspection Ensure building is up to code and ready for occupancy.
  1.3   Transition to New Site  
    1.3.1 Retain Operability Plan out transition of operations so that the business can still manufacture, deliver, and otherwise function as normal while moving to the new site.
    1.3.2 Install/Test Equipment Receive new and transferred equipment, install and ensure readiness at new site
    1.3.3 Hire/Train Additional Headcount Backfill positions due to employee attrition and fill new vacancies because of expanded operations.
    1.3.4 Finalize Sign off on full functionality on new site.
  1.4   Decommission Previous Facility  
    1.4.1 Uninstall Uninstall and remove all equipment, furniture, etc. that will not be transferred to new site.
    1.4.2 Disposal Dispose, recycle, donate, or sell all uninstalled equipment.
    1.4.3 Clean/Repair Clean and repair building to prepare for key turnover.
    1.4.4 Turnover to Landlord Turnover facility to landlord following repair and cleaning.



The Requirements Traceability Matrix

“RTM will help project managers distribute the effort needed to ensure quality results among all the workstations of the project, avoiding frustration at testing stage and accelerating the final customer acceptance” (Marone, 2000). For such a big construction project which is building a new manufacturing facility with state of the art and 574,000 square feet, the backward requirements traceability matrix will be a good choice. Here is the RTM which links the requirements, business needs, opportunities, goals, objectives, project objectives, test cases, and success criteria.

Requirements Traceability Matrix Revised By Yang
Project Name: New Manufacturing Facility  
Project Description: Building a new manufacturing facility with state of the art, 574,000-square-foot, and $60-million investments that makes sure it is open and operational within 12 months,  
ID Associate ID Requirements Description Business Needs, Opportunities, Goals, Objectives Project Objectives Test Cases Success Criteria #

(See Below)

001 1.0 State of the art manufacturing site with 475,000

-square-foot size and $60-million investment

To improve the company core competitiveness in the market 12-months duration Verify if the site is completed on time and within budget 1, 10, 11, 12
002 2.0 Internal communication improvement Avoid misunderstanding and confusion Strength cooperation among units Verify if the communication channels are established 2
2.1 Manufacture productivity efficiency To meet customers’ demands New product lines use Verify if the new product lines are used 3, 4, 5
003 3.1 Existing corporate policies translation Make sure employees abide by while working at new facility Help employees to adopt new work environment Verify if the implementation of training course is effective and efficient 13
3.2 Manufacturing units integration Optimize the use of current units Generate high cost-efficient Verify if the merger of units is completed on time 8
004 4.0 Value delivered within 7 months Investment return are satisfied by stakeholders Investment return more than 30% within 1 year Verify if the investment return meets the company goal 9
006 5.0 New job opportunities creation Company reputation improvement More than 400 new jobs created Verify if the company reputation is increased 6, 7



Success Criteria

“Project success criteria are the standards by which the project will be judged at the end to decide whether or not it has been successful in the eyes of the stakeholders” (Elizabeth, 2017). Since the requirement drives the deliverable, the specification describe the requirement, then the success criteria has to meet the specification. Defining the success criteria is crucial for the performance during the work and the quality of the outcome in a project.


The project deliver a new manufacturing facility in 12 months from breaking ground instead of 24 months, lead a 33% of projectized return ahead the schedule for 7 months. The facility project provides organizational consolidation, an additional growth platform, lean manufacturing capability, overhead reduction, and added capacity at an expected savings in excess of $12 million per year to the company. Also, the new facility creates 120 new US-based jobs initially, and will create totally 400 US-based jobs after the facility operates with full capacity. According to the scope and requirements of the project, here are totally 12 success criterias below:



Success Criteria # Type Description
1 Time Delivery time ≤ 12 months
2 Scope Provides organizational consolidation
3 Scope Provides an additional growth platform
4 Scope Provides lean manufacturing capability
5 Cost Adds the capability with savings > 12 million per year
6 Scope Initially creates at least 120 US-based jobs
7 Scope Creates at least 400 US-based jobs totally
8 Scope Provides overhead reduction
9 Time 33% of project return > 7 months ahead Sche
10 Cost The cost is < $60 million
11 Scope The factory is quality for state-of-the-art
12 Scope The size of new factory > 475,000 square ft
13 Scope 90% of employees can past the training test


Success Criteria to Be Smart

  1. The project deliver the new factory within 12 months.
  2. More than half of the members in the organization think that the project provides organizational consolidation.
  3. The project provides the organization an additional growth platform which gain more money efficiently than the previous one.
  4. At least 80% of the members in the organization think that the project provides lean manufacturing capability.
  5. The project adds the capability that the organization gets more than 12 million savings per year.
  6. The new factory provides at least 120 US-based jobs at the first half year operation.
  7. The new factory provides at least 400 US-based jobs at full-capacity operation.
  8. At least 75% of the organizational members think that the project provides overhead reduction.
  9. The organization receives at least 33% of project return in at least 7 months ahead of schedule.
  10. The project costs fewer than $60 million.
  11. 95% percent of employees believe that the factory is state-of-the-art.
  12. The size of new factory is equal or larger than 475,000 square feet.
  13. After the training, 90% of the employees can past the test which evaluate their working efficiency.





















Marone, O. (2000). Requirement traceability, a tool for quality results. Paper presented at Project Management Institute Annual Seminars & Symposium, Houston, TX. Newtown Square, PA: Project Management Institute.

Elizabeth, H. (2017, November 15). THE DEFINITIVE GUIDE TO PROJECT SUCCESS CRITERIA. Retrieved March 26, 2018, from