Using Tools to Prepare a Successful Negotiation

Using Tools to Prepare a Successful Negotiation 150 150 Affordable Capstone Projects Written from Scratch


You are having an interpersonal conflict with a coworker concerning work scheduling. The coworker is new to the department and does not know that you have an agreement in place with the previous scheduler regarding your inability to work on weekends. Your new coworker has scheduled you to work one weekend per month. Your coworker was told by the Department Director, who is also new, to rotate all staff members through the weekend schedule.

Address the following questions/topics in your assessment:
1.Which of the five strategies presented in the module readings would you use to mitigate this conflict and why?
2.Create a plan for negotiating a schedule change using the steps for an ideal negotiation process covered in the module readings.
3.How will you achieve a win-win negotiation that preserves working relationships as you move forward?

Your paper should be 2-3 pages in length and conform to CSU-Global Guide to Writing and APA Requirements. Include at least two scholarly references in addition to the course readings. The CSU-Global Library is a good place to find these resources.

Answer preview

Di (2011), defines conflict as a discord, disagreement, or some other form of friction that arises when the belief of one party is unacceptable and resisted by a member(s) of another group. Kheel (2001), defines conflict as the process that commences when one party is not happy with how another party has affected their actions that they care about. In day-to-day activities, conflict cannot be avoidable. It is present in workplaces where it arises from organizational issues, work role issues, personal attributes, and internal perceptions. If it is not handled carefully it can be destructive and threatens business partnerships, interpersonal relationships, and team connections. In addition, conflict may result in behaviors perceived to be inappropriate and therefore lower the morale of the workforce and hinder their productivity. However, in cases where there exist proper conflict management strategies, conflict becomes an essential part of achieving the effectiveness of the team. Through conflict management, people learn to recognize interpersonal differences, how to address the problems, and how to benefit from these differences. This paper focuses on a conflict between a coworker and me on some work scheduling issues.