Please answer questions and include the question. I have attached the document for reference….
Select either a company or a product/service that your classmates who have completed this forum before you have NOT selected. I select Wal-Mart because they are brand and service.
1) Discuss the competitive advantage (e.g. cost leadership, differentiation, people, quality, service, agility, innovation, time etc.)
2) Discuss the role quality plays into the products or services the company makes/or the role quality plays into the product or service you have selected.
If you selected a service company or service, please see page 212 for reference.
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